Victim Advocacy & Case Management

At Swain Qualla SAFE, prevention and education drive lasting change. Through inclusive programs, we empower communities to recognize and prevent domestic violence and sexual assault.

Swain Qualla Safe Domestic Violence Shelter

We walk alongside you, ensuring you’re never alone in navigating the complicated systems and challenges you may face. Our caring and experienced advocates provide individualized guidance, resources, and emotional support, empowering you to regain control of your life and find lasting safety and stability.

Our Comprehensive Advocacy & Case Management Services include:

Personalized Safety Planning: Customized plans designed specifically for your situation to enhance your safety and well-being.
Legal Advocacy: Guidance in understanding and navigating protective orders, court proceedings, custody issues, and other legal challenges.
Court & Social Services Advocacy: Assistance filing court documents, accompaniment during legal proceedings, and advocacy within social services agencies to protect your rights and ensure fair treatment.
Medical Advocacy: Support in accessing healthcare services to address your physical health and emotional well-being.
Individualized Resource Planning: Assistance connecting you to community resources such as housing, childcare, financial assistance, employment opportunities, and transportation.
Emotional & Psychological Support: Compassionate support, counseling referrals, and participation in support groups to help you heal from trauma and build emotional resilience.

Frequently asked questions

We know there’s a lot to take in… we hope we can answer those questions.

Who qualifies for emergency shelter?

Anyone experiencing domestic violence or sexual assault and facing immediate danger may qualify. We provide shelter regardless of gender, income level, or legal status.

Is the shelter location confidential?

Yes. For your safety, our shelter address is kept confidential. Only approved individuals are informed of the location.

What should I bring if I come to the shelter?

Bring essential items if possible—such as identification, medications, important documents, and items for your children. However, don’t delay seeking help if gathering these puts you at risk.

Can I bring my children with me?

Absolutely. We welcome survivors and their children and can accommodate families in our shelter. We will work with you to ensure everyone’s needs are met.

How do I access the shelter?

Call our 24-hour crisis line for an intake assessment. If you’re in immediate danger, dial 911 first, then contact us for next steps and support.

Why choose Swain Qualla SAFE?

For 40 years, we have empowered survivors with compassionate, confidential, and comprehensive support tailored to your individual needs. Our inclusive approach ensures that all survivors, regardless of gender, receive the help they deserve.