Safety Planning & Crisis Intervention

Safety Planning & Crisis Intervention is our top priority at Swain Qualla SAFE. Our compassionate advocates work directly with you to create a personalized safety plan that clearly identifies risks and provides practical steps to ensure your immediate safety and well-being.

Our trained advocates are available 24/7 to offer immediate support and guide you, ensuring you never have to face a crisis alone. We take the time to understand your unique circumstances and needs, crafting individualized strategies to help you stay safe, whether you’re planning to leave an abusive situation or manage risks while staying in your current environment.

With Swain Qualla SAFE, you will receive:

Collaborative Safety Planning: Personalized, practical guidance to keep you safe during critical moments.
Immediate Crisis Support: Emotional care, immediate intervention, and reassurance during emergencies.
Risk Assessment: Detailed evaluation of your unique circumstances to accurately address and minimize risks.
Referrals & Resources: Connections to emergency shelter, legal services, healthcare, counseling, financial support, and other essential services.

At Swain Qualla SAFE, we are committed to supporting and empowering you through every step toward a safer, healthier future.

Call our confidential 24-hour crisis line at 828-488-6809 anytime, day or night, or reach out online. We’re here to support your journey toward safety, healing, and hope.

Frequently asked questions

We know there’s a lot to take in… we hope we can answer those questions.

Who qualifies for emergency shelter?

Anyone experiencing domestic violence or sexual assault and facing immediate danger may qualify. We provide shelter regardless of gender, income level, or legal status.

Is the shelter location confidential?

Yes. For your safety, our shelter address is kept confidential. Only approved individuals are informed of the location.

What should I bring if I come to the shelter?

Bring essential items if possible—such as identification, medications, important documents, and items for your children. However, don’t delay seeking help if gathering these puts you at risk.

Can I bring my children with me?

Absolutely. We welcome survivors and their children and can accommodate families in our shelter. We will work with you to ensure everyone’s needs are met.

How do I access the shelter?

Call our 24-hour crisis line for an intake assessment. If you’re in immediate danger, dial 911 first, then contact us for next steps and support.

Why choose Swain Qualla SAFE?

For 40 years, we have empowered survivors with compassionate, confidential, and comprehensive support tailored to your individual needs. Our inclusive approach ensures that all survivors, regardless of gender, receive the help they deserve.