Victim Advocacy & Case Management

At Swain Qualla SAFE, prevention and education drive lasting change. Through inclusive programs, we empower communities to recognize and prevent domestic violence and sexual assault.

Swain Qualla Safe Domestic Violence Shelter

We walk alongside you, ensuring you’re never alone in navigating the complicated systems and challenges you may face. Our caring and experienced advocates provide individualized guidance, resources, and emotional support, empowering you to regain control of your life and find lasting safety and stability.

Our Comprehensive Advocacy & Case Management Services include:

Personalized Safety Planning: Customized plans designed specifically for your situation to enhance your safety and well-being.
Legal Advocacy: Guidance in understanding and navigating protective orders, court proceedings, custody issues, and other legal challenges.
Court & Social Services Advocacy: Assistance filing court documents, accompaniment during legal proceedings, and advocacy within social services agencies to protect your rights and ensure fair treatment.
Medical Advocacy: Support in accessing healthcare services to address your physical health and emotional well-being.
Individualized Resource Planning: Assistance connecting you to community resources such as housing, childcare, financial assistance, employment opportunities, and transportation.
Emotional & Psychological Support: Compassionate support, counseling referrals, and participation in support groups to help you heal from trauma and build emotional resilience.

Frequently asked questions

We know there’s a lot to take in… we hope we can answer those questions.

What does a Victim Advocate do?

Our advocates help you navigate legal, medical, and social systems. They offer emotional support, help with court documents, connect you to resources, and stand with you during hearings or appointments.

Do I have to press charges to receive advocacy?

No. You need not involve law enforcement or press charges to receive our services. Our support is survivor-centered and driven by your choices.

What is case management?

Case management is ongoing, and personalized support is available. We help you set goals—like finding housing or employment—and work with you to access the resources needed for long-term healing and independence.

Can advocates go to court with me?

Yes. Our legal advocates can accompany you to court, help with protective orders, and explain legal procedures so you feel more confident and supported.

How do I start working with an advocate or case manager?

Call our 24-hour crisis line or visit our office to speak with an advocate. We’ll immediately listen to your needs and connect you with the right services.

Why choose Swain Qualla SAFE?

For 40 years, we have empowered survivors with compassionate, confidential, and comprehensive support tailored to your individual needs. Our inclusive approach ensures that all survivors, regardless of gender, receive the help they deserve.