Emergency Shelter & Safety

At Swain Qualla SAFE, we understand the courage it takes to seek help and safety from abuse, and we want you to know you’re not alone. Our Emergency Shelter provides a confidential, secure haven available 24/7 for you and your loved ones. Here, you’ll find immediate protection, emotional comfort, and compassionate support from a team dedicated to your well-being.

Swain Qualla Safe Domestic Violence Shelter

We recognize that everyone’s situation is unique, which is why our shelter offers more than just a temporary place to stay—it’s a supportive space designed specifically around your needs. Our caring advocates will help you access vital resources, including:

Immediate Safety and Crisis Support: Confidential, secure shelter available anytime you need it, along with emotional comfort and reassurance.
Legal Advocacy: Guidance and support navigating protective orders, custody, and other legal matters.
Essential Care: Food, clothing, and basic personal necessities to meet your immediate needs.
Healthcare and Mental Health Services: Referrals to professional medical and mental health care providers to address physical injuries and emotional trauma.
Financial and Housing Assistance: Resources and guidance to help you secure stable housing and achieve financial independence.
Child-Focused Support: Referrals to childcare services, counseling for children, and family-centered emotional support.
Employment and Career Resources: Assistance connecting you with job training, career development resources, and employment opportunities.
Transportation Assistance: Help getting safely to important medical, legal, and employment appointments.

You don’t have to face this alone—we will support you every step of the way as you heal, reclaim your independence, and build a future filled with hope and safety.

Frequently asked questions

We know there’s a lot to take in… we hope we can answer those questions.

Who qualifies for emergency shelter?

Anyone experiencing domestic violence or sexual assault and facing immediate danger may qualify. We provide shelter regardless of gender, income level, or legal status.

Is the shelter location confidential?

Yes. For your safety, our shelter address is kept confidential. Only approved individuals are informed of the location.

What should I bring if I come to the shelter?

Bring essential items if possible—such as identification, medications, important documents, and items for your children. However, don’t delay seeking help if gathering these puts you at risk.

Can I bring my children with me?

Absolutely. We welcome survivors and their children and can accommodate families in our shelter. We will work with you to ensure everyone’s needs are met.

How do I access the shelter?

Call our 24-hour crisis line for an intake assessment. If you’re in immediate danger, dial 911 first, then contact us for next steps and support.

Why choose Swain Qualla SAFE?

For 40 years, we have empowered survivors with compassionate, confidential, and comprehensive support tailored to your individual needs. Our inclusive approach ensures that all survivors, regardless of gender, receive the help they deserve.